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AI agent by industry

AI agent for insurance agencies and brokers

People buy insurance when they remember they need it, and that window is short. It almost never lines up with office hours.

01

Why it breaks down today

The real problem, not the generic one.

In insurance brokerage, conversion depends on two things: getting there fast and getting there with complete risk details. The agent covers both. It collects what the advisor needs to quote and books the meeting, without wading into figures only the insurer can give.

02

What you get asked every day

The same five questions, answered instantly.

  • How much is SOAT (mandatory auto insurance) or full coverage for my car?
  • What exactly does that policy cover?
  • My policy expires this week. Can we make it in time?
  • I had an accident. What do I do?
  • Do you work with multiple insurers?
03

How it qualifies

So your team only talks to the people worth talking to.

  • Line of interest: auto, life, health, home, commercial
  • Risk details needed to quote
  • Expiration date of the current policy
  • New client or renewal
04

What it's not allowed to do

The part nobody shows in a demo.

  • Quote premiums, give rates or say that a coverage applies to a specific case.
  • Interpret policy wording or take a position on exclusions.
  • Handle a claim. When a claim comes in, it escalates to a person immediately.
  • Promise that the insurer will accept the risk.
05

What changes in day-to-day operations

No made-up numbers.

Advisors stop spending the first call asking for the license plate, the model and the expiration date. They get the opportunity with the data already loaded and call for the one thing that can't be automated: advising.

06

What gets defined before go-live

What's specific to this industry.

In the diagnostic, we define, line by line, which risk details the advisor needs to quote and which ones can be asked over chat without making people uncomfortable. We also separate out the claims flow, which the agent never touches.

The four setup phases and timelines are on the AI agency page; the method applied across the whole sales function is in our method.

07

Frequently asked questions

What people ask before hiring us.

Can it give quotes?

Not binding ones. It can explain what makes up a premium and which variables drive it, and it collects all the risk details so the advisor can quote. The number comes from someone who can stand behind it.

What does it do if someone reports a claim?

It's an immediate escalation. The agent confirms it received the message, collects the minimum details and alerts the team. A claim mishandled by a bot means a lost client and a complaint.

Does it work for renewals?

It's one of its best uses. The agent reaches out before the policy expires, confirms whether anything about the risk has changed and schedules the renewal. It's predictable work that today gets done by hand, or doesn't get done at all.

How is the personal data it collects handled?

It stays in the agency's CRM under the agency's own data processing policy, with consent captured in the conversation in compliance with Colombia's Law 1581 of 2012.

The next step

One hour, your numbers and an honest answer.

In the diagnostic, we find out whether an AI agent is what your operation needs right now, or whether something else needs fixing first. If it's the latter, we tell you.

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