1. Data controller
Duchesne Consulting S.A.S., a company incorporated in Colombia, with NIT (tax ID) [COMPLETAR NIT] and registered address at Cl. 11 #10D-05, Bello Mar, Puerto Colombia, Atlántico, email info@duconsul.com and phone +57 314 575 6294, is the controller responsible for processing the personal data collected through this website.
2. Legal framework
This policy is governed by Ley 1581 de 2012, Decreto 1074 de 2015 and other Colombian regulations on personal data protection.
3. Data we collect
Through the contact form, we collect only the data that the data subject provides voluntarily:
- First and last name.
- Company name.
- Email address.
- Phone or WhatsApp number.
- Service of interest and advertising spend range.
- Description of the business operation written by the data subject.
For technical purposes, the IP address and the date of submission are recorded, solely for security and spam prevention.
4. Purpose
The data is used to:
- Respond to the contact or sales diagnosis request.
- Prepare and send service proposals.
- Manage the commercial and contractual relationship with the client.
- Send information about our services, where the data subject has authorized it.
We do not sell, rent or transfer personal data to third parties for commercial purposes.
5. Authorization
Submitting the form requires express acceptance of this policy through the authorization checkbox. Without that authorization, the request is not processed.
6. Rights of the data subject
As the data subject, you may at any time:
- Access, update and correct your personal data.
- Request proof of the authorization granted.
- Be informed of how your data has been used.
- Revoke the authorization and request the deletion of your data.
- File complaints with the Superintendencia de Industria y Comercio (Colombia's Superintendence of Industry and Commerce).
To exercise these rights, write to info@duconsul.com stating your name, the data concerned and your specific request. We respond within the time limits set by law.
7. Retention
Data is retained for as long as there is an active commercial relationship or for as long as it is needed for the purpose for which it was collected. It is then deleted, unless there is a legal obligation to retain it.
8. Security
We apply reasonable technical and administrative measures to protect information against unauthorized access, loss or alteration. The site operates over an encrypted HTTPS connection.
9. Cookies and measurement
This site does not set advertising cookies by default. If measurement or remarketing tools (for example Meta or Google pixels) are enabled in the future, this policy will be updated and users will be informed before they are activated.
10. Changes
We may update this policy. The version in force is always the one published on this page, together with its last updated date.